Staples' Initiative to Enhance Staples.com and Store Point of Sale Equipment
Dear Colleagues:
Staples, the world's largest office products company, announced today that it will be designing its website to meet the Web Content Accessibility Guidelines issued by the World Wide Web consortium. Staples has also agreed to install tactile keypads at its point of sale devices so that people who have difficulty reading information on a touchscreen do not have to disclose their PIN and other confidential information.
Staples worked with the American Council of the Blind (ACB) and its Massachusetts and California affiliates through the Structured Negotiations process. Lainey Feingold and Linda Dardarian represented the organizations.
The press release is available at:
http://lflegal.com/2009/04/staples-press/
The full settlement agreement is posted at:
http://lflegal.com/2009/04/staples-settlement-agreement/